pkpk7 Privacy Policy
This policy clearly explains what personal data we collect when you use our platform and how we protect it.
Last updated: 30 October 2026
pkpk7 (referred to here as "we" and "our") is a platform that places the privacy of players in Myanmar as a top priority. This Privacy Policy explains, in clear terms, what personal data we collect and how we handle it when you access and use the pkpk7.wine website (referred to here as the "website").
By continuing to use the website, you are considered to have agreed to the terms set out in this policy. If you do not agree with this policy, please stop using pkpk7.wine.
Data We Collect
Information You Provide Directly
This includes information you provide yourself when registering an account, logging in, or contacting us:
- Full name and date of birth (to verify you are 21+)
- Email address
- Phone number
- KBZPay, Wave Money, AYA Pay, CB Pay, and bank account numbers (for financial transactions)
- A copy of your national ID or identity document required for the KYC verification process
- Messages and issue records arising from communications
Technical Data Recorded Automatically
When you access and browse the website, our servers automatically record the following data:
- IP address
- Browser type and version
- Pages visited and session log
- Device ID and operating system
- Referral URL (information about which page you came from)
Financial Transaction Data
When processing deposits and withdrawals, we store payment records (amount, date/time, and method). Transactions can be made from as little as 10,000 Ks. These records are kept to maintain financial accountability and security.
How we use your information
We use your personal information only for the following purposes:
Account management and services
We use your information to create and maintain your account and to improve your experience. This information is also needed to process deposits and withdrawals, award bonuses, and provide VIP services.
Security and legal obligations
Personal information is required to prevent account theft and fraudulent transactions, to verify that users are 21+ years of age, and to ensure compliance with responsible gambling policies.
Customer service and support
Records are needed to resolve your issues through our 24/7 live chat and email support. Interaction records are also used to improve service quality.
Platform development
We analyse anonymised data to monitor the technical performance of the website and to improve games and promotions.
Cookies and tracking technologies
The pkpk7 website stores cookies (small data files) in your browser. These cookies keep the website's core functions running properly and provide non-advertising personalisation while you are browsing.
You can block cookies through your browser settings, but please be aware that this may affect certain features of the website.
We do not place tracking cookies from third-party advertising networks. We use only the website's own functional cookies and analytics cookies.
Data sharing policy with third parties
We never sell, rent, or share your personal information with third parties for external marketing purposes.
Cases in which we may share your information:
Financial transaction partners
KBZPay, Wave Money, AYA Pay, CB Pay, and bank partners are the service providers that process deposits and withdrawals. We share with them only the information strictly necessary to complete a transaction, and these providers operate under their own privacy policies.
Disclosure required under legal provisions
When disclosure is required by applicable law, a court order, or a request from a regulatory authority, we will disclose only the information that is necessary and will notify you where possible.
Website support tools
When working with companies that provide server hosting and cybersecurity services, those companies may handle data on our behalf, but they do so in accordance with the data protection agreements we have put in place.
Data security measures
pkpk7 has technical and organisational security measures in place to protect your personal information:
- SSL (Secure Socket Layer) encryption — all data transfers are protected with 256-bit SSL
- The database is kept behind a protective firewall with restricted access
- Financial transaction data is stored in encrypted form only
- Access logs are reviewed regularly and any suspicious activity is flagged immediately.
- Staff access to data is controlled on a "need-to-know" basis only.
However, we are honest that no data protection method can guarantee 100% security. We therefore ask that you also keep a strong password and secure your account properly.
Data Retention and Deletion
We retain your personal data for as long as your account exists and for an additional period after account closure as required.
Retention Policy
- Website log files — 12 months
- Financial transaction records — 5 years, in line with financial regulations
- Customer service records — for the duration of active account service
- KYC records — 5 years after account closure
To request data deletion, contact [email protected]. Please note that data we are legally required to retain cannot be deleted.
Your Data Rights
Right to Access
You can request to view what data we hold about you. Write to us at [email protected].
Right to Correction
If you find any inaccuracies in your personal data, you can request a correction. You can update your details yourself by logging in and going to your profile, or you can ask our support team to assist.
Right to Deletion
You can request that your personal data be deleted after your account is closed. We will act on this beyond what we are legally required to retain.
Right to Data Portability
If you would like to receive your data in a structured format, contact our support team. We will handle the request in a way that ensures security.
Under-21 Protection Policy
pkpk7 and its services are intended only for users aged 21 and above. We do not knowingly collect personal data from anyone under 21.
If we become aware that someone under 21 has opened an account, we will close that account and delete the associated records. If you are certain that a minor's data is involved, please contact [email protected] immediately.
Policy Updates and Notification
We may update this privacy policy from time to time. When significant changes are made, we will notify you through the following means:
- A prominent notice posted on the website
- A notification sent to your registered email address
- An update to the "Last revised date" on this page
Continuing to use the website after a policy update means you accept the revised policy.
Privacy Contact Channels
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, you can reach our 24/7 support team:
- Live Chat — ask us directly via the Chat button on the website (24/7)
- Email: [email protected]
Our support team is ready to assist you in Myanmar language.